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Bruton Surgery to integrate with SHS - see NEWS section and Newsletter for more detail & NEWS for dates of informative drop-in sessions

Power has returned to the surgery

Power has now returned to the surgery and the team are working hard to resume services as normal.  Thank you to all our patients for their patience.

Power cut has interrupted services today 07/05/19

**Important Patient Update 07/05/19**

 

We are currently experiencing a power cut at the surgery today -Tuesday 7 May.  The issue has been reported to our electricity company and we are waiting for an engineer to arrive.  If you have a pre-booked appointment, please attend the surgery as planned. 

 

Unfortunately, we are unable to book any new appointments today until our power is restored - if you need urgent healthcare or advice, please call NHS 111, or in an emergency dial 999.

 

We apologise for any inconvenience and as soon as we have power, we will place an additional update on our website and hope that services will resume back to normal shortly.

 

Thank you for your patience.

Patient Participation Group Meeting

The next Patient Participation Group (PPG) meeting will take place on  Thursday 28 March at 5.00pm at Bruton surgery.  If you are interested in joining the group pleaes contact the surgery for more details.

Bruton Surgery joins Symphony Healthcare Services

Earlier this month (February 2019), the Bruton Surgery team joined together with colleagues in a larger NHS organisation;Symphony Healthcare Services (SHS).  By becoming part of a larger organisation the surgery team can access additional support and expertise to strengthen future services to meet the changing needs of patients in Bruton and the surrounding area.  

 

As a patient you don't need to take any action, you can contact the surgery as usual.  For more information please read our Frequently Asked Questions document or visit: www.symphonyhealthcareservices.com

Integration of Bruton Surgery with Symphony Healthcare Services

As hinted in the Winter 2018 newsletter we have scheduled some drop-in information sessions here at the surgery for the 16th and 17th January, please see this poster for more detail.  There is no need to book and representatives from the practice and SHS will be around to answer any questions and provide information.  The integration is planned to take place on the 1st February 2019.

Bruton Surgery to integrate into SHS

Following extensive research and negotiations the Partners of Bruton Surgery have decided to integrate their practice with the local Primary Care organisation Symphony Healthcare Services (SHS).   SHS was setup to support primary care in South Somerset against a backdrop of cost pressures and issues with recruitment of GPs in the county.  Whilst Bruton is not one of those practices that sought help from SHS they have seen the positive benefits to being part of the larger grouping and will integrate officially in 2019.  The Winter 2018 surgery newsletter in the DOCUMENTS section has more information.

ECP in Practice

We are pleased to announce that Roberta Glasper, an experienced paramedic, has joined Bruton Surgery as an Emergency Care Pracitioner to provide an acute care service.  This means patients with recent onset of a distinct list of issues can see her for at least 15 minutes on Mondays thru Wednesdays.  At present referrals to her are via the GPs and reception team.  If you have a same day need to see a clinician on one of her working days then do consider being seen by the ECP.

GP Appointments System Changing

To ensure that everyone is able to speak to, or see, a Doctor on the day that they call or on a day of their choice we are making changes to our appointments system.  The attached leaflet gives you further information on how it will operate and answers several common questions.  Please read it first before asking staff to clarify any aspect.  The leaflet is configured as a useful A5 size booklet and contains 8 pages.  To print your own copy you will need to print as LANDSCAPE, DUPLEX, FLIP ON SHORT EDGE and in A4 size.  This means you will require a printer that can print on both sides of the page.

 

This modified service is a work in progress and has been introduced successfully elsewhere, we have learned from that experience wherever possible.  If you find you need to comment on the changes then do bring the matter to the attention of our practice manager through the normal channels.  We welcome feedback so we can monitor the service and strive to continually improve it.  He is in the generally practice on four days each week (not on Tuesdays) and is happy to see you opportunistically.  Alternatively if you prefer to book a specific appointment with him then let us have your contact details and he will contact you to arrange a mutually convenient time.

New Practice Nurse Joins Bruton

We are pleased to confirm that Sam Maber has agreed to join Bruton Surgery as our latest practice nurse recruit.  She comes with much general nursing experience in both an acute and community hospital environment and following extensive training during the summer months will take on lead nurse duties plus chronic disease management duties for the Diabetic patients.

MSK Physiotherapist in Practice

Bruton Surgery can offer first point of contact (FPOC) access to a musculoskeletal physiotherapist on Monday and Tuesdays.  Patients DO NOT have to have seen or spoken to a GP to access these clinics.  They specifically treat people with recent onset joint and back pain not associated with any other medical condition.  To book an appointment at one of these clinics ring our reception team and request an MSK Physio appointment, be prepared to answer a few questions about your condition to ensure you are being seen in the most appropriate clinic.  Please note: the Tuesday morning appoitnments are held at Milborne Port Surgery, the Monday afternoon ones are here in Bruton and also at Castle Cary.  Further Tuesday appointments are held at Queen Camel and are also bookable from the practice.

Improved Access to GP Services

Queen Camel, Bruton, Milborne Port, Millbrook and Wincanton GP Practices are now working collaboratively to offer appointments to their own and each other’s patients who cannot easily access primary care services during normal working hours. Four of the practices in turn will offer extra appointments with a health care professional between 6.30pm and 8.00pm Monday – Friday and Queen Camel will offer appointments (for all practices) between 9.00am and 10.30am on a Saturday. Millbrook Surgery will additionally offer appointments from 7.30 – 8.00am on a Tuesday.  The appointments will be with the host practice staff, not necessarily your registered practice staff.

 

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area.  

Appointment types will vary some being face to face and some on the telephone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.


To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you.

 

You need to agree to your medical record being shared with the host practice who are providing your appointment. The clinician providing your appointment needs to have full access to your medical record. There is an opportunity to access same day appointments on a Saturday at Queen Camel Medical Centre. These are allocated on a first come first served basis by calling the practice.

 

Patients are reminded that the extension to routine GP services at evenings and weekends does not replace the current Somerset Out of Hours Urgent Primary Care Services. If patients or their family members become ill overnight or at the weekend and need medical advice or help outside of practice opening hours, they should continue to call NHS 111.

 

If you would like an appointment during one of these sessions, please contact your registered practice and request an “Improved Access” appointment. These appointments can either be on the telephone or face to face. You must contact your own practice in order to make the appointment.

 

This is NOT a walk-in service and anyone who turns up at a practice without a pre-booked appointment will be asked to contact the Out of Hours Service.

 

Bruton Surgery

Monday – Friday

Doors and phones for routine enquiries open between 08:30 – 18:00.  Call 01749 812310.

If you need urgent medical assistance between 08:00 – 08:30 and 18:00 – 18:30 please ring 01749 814020

Monday

(plus 1 in 4 Tuesdays & Fridays

GP Improved Access telephone appointments available to pre-book 18:30 – 19:15.  Nurse Improved Access face to face appointments available (Monday only) to pre-book 18:30 – 19:15.

Saturday

Closed  Ring NHS 111

Sunday

Closed  Ring NHS 111

 

This poster gives more information about the participating practices.

Average GP Earnings

The average pay for GPs working in the Bruton Surgery in the last financial year was £34,887 before tax and national insurance.  This is for 2 full time GPs, 3 part time GPs and 0 locum GPs who working the practice for more than six months.  (February 2018)

 

"All GP practices are required to declare the mean net earnings (eg. average pay) for GPs working to deliver NHS services to patients at each practice.  The is required in the interests of the greater public accountability recognising GP pay is ultimately funded from tax paid by the public."

Named GP

 

All patients, including children have been allocated a named, accountable GP. In our practice this is denoted by your "Usual GP".

 

The Usual GP takes on responsibility for your overall care at the practice.

 

We aim to inform you of your Usual GP when you register, however you can also check who your Usual GP is at any time by asking any member of staff.

 

Whilst patients have been allocated a Usual GP, all reasonable efforts will be made to accommodate a change of Usual GP at your request.

 

Patients can and should feel free to choose to see any GP or nurse in the practice. However seeing your Usual GP in preference to others will improve your continuity of care.

Adult Screening Service Eligibility

See the Summer 2014 Newsletter for eligibility criteria for each of the screening services available via the NHS.

Patient Reference Group Report 2014/2015

Thanks to the hard work of the PPG we have pleasure in publishing this years annual report and action plan on the PPG pages. 

Care.data - What you need to know

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

 

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

 

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

 

You have a choice. If you are happy for your information to be used in this way you do not have to do anything.

 

If you have any concerns please ask to speak to the practice manager.  If you wish to prevent data relating to yourself from being involved then ask at reception for an “Opt out of Care.data form”, complete and return it. 

 

A patient information leaflet, frequently asked questions and the opt-out form are held in the Documents section.

Treatment of Warts and Veruccas

Bruton Surgery no longer provide FREEZING treatment for Warts and Veruccas. Please read this leaflet for topical treatment options.


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